This evening I met The Donna for dinner at the Cheesecake Factory at South Shore Plaza. Over salads the size of my bedroom we discussed my dating life and my impending move. Neither of which I'm that thrilled about but hey, it was good to see my mom.
After the waitress cleared our plates, The Donna and I decided to head over to Macy's to see what was popping in shoes. Three pairs later it was time to wrap up the foot party up. My mom headed upstairs for a quick second while I cruised cosmetics. During my stroll I spotted a packaging at MAC that I absolutely had to purchase for work.
I looked around and there were three MAC employees in the vicinity and all of them were occupied. Well, I knew what I wanted and I was there to spend money so I would just politely interrupt.
I saw a break in the action with one of the girls and went over to her. "Hi, excuse me. I just wanted to pick up two of the palettes over there." I said pointing to the display.
The sales associate turned and glared at me. I was met with heavily lined eyes caked with lizard green eye shadow topped off with what appeared to be rhinestones. AKA crazy makeup. The staple of all MAC employees. Clearly someone was ready for HWEEN.
"Yeah. I'm sorry. I have two women who are waiting for me."
"Ok," pause pause pause, "But see I know what I want already."
"Yeah. I'm sorry. They've been waiting a really long time. I have to go help them."
I glanced over to where the Iguana was headed; two girls stood there absentmindedly swiping eye shadows on the tops of their hands and holding it out to the light.
"B-but. I know what I want. You don't have to do anything to me. I don't need a makeover or advice -like I'd take it from her anyway!- I'm going to purchase two of those pallets."
"They have been waiting a long time. You'll have to wait."
Uh. For real?
"So what you're telling me is that you can't tell those girls over there to hold on for three minutes so you can ring up a $60 sale? It's a guaranteed sale. You didn't' even have to advise me. You could spend twenty minutes with those girls and they could just walk away with a free makeover."
"You need to wait."
I know I should've walked away and said, "EFF YOU MAC COUNTER!" But I really needed a spare one of these palettes for this project I'm working on
I turned the corner and went up to the males MAC sales associate who was helping a mother who's two children were terrorizing a mannequin.
"Hi I just need to purchase two palettes. I already know which colors."
"Sure." Then he turned to the woman, "Do you mind if I just ring her in?"
"Oh no problem!"
How fucking hard was that?!
Mario, or whatever his name was took my AMEX and rang up my purchases, all under five minutes. When he handed me the bag I told him about the ignorance of his co-worker.
"You should have a serious talk with her. In this economy I don't think it's in her best interest to be turning away guaranteed sales."
God. If I didn't hate retail so much I'd get a part-time job on the weekends.